At Gulf Toys, we aim to deliver quality products. If something isn’t right, here’s how we handle returns and refunds.
1. Return Eligibility
You can request a return if:
- The product is damaged, defective, or incorrect
- The request is made within [7 days] of delivery
- The item is unused and in original packaging
2. Non-Returnable Items
- Used or damaged items (not due to our fault)
- Items without original packaging
- Clearance or discounted items (if applicable)
3. Return Process
To initiate a return:
- Email us at [your email]
- Share order ID and product images
- Our team will verify and approve the request
4. Refund Policy
- Once approved, refunds will be processed within [5–7 business days]
- Refund will be credited to:
- Original payment method (for prepaid orders)
- Bank transfer / store credit (if applicable)
5. Replacement
- If the product is defective or damaged, we may offer a replacement instead of a refund.
6. Return Shipping
- If the issue is from our side, we will bear the return shipping cost
- Otherwise, customers may need to cover return shipping charges
7. Contact Us
For any return/refund queries:
Email: gulftoysonline@gmail.com
Phone: +91 7736 986 744